“Murmansk Maritime Agency LTD” represents as agency hub in Murmansk and Kandalaksha ports, like independent company concentrated to granting agency services to Shipowners and Charterers on the basis of our Quality policy which is constantly supported and observed by all stuff.

We are assured that the level of our services corresponds to the highest international standards, and have confirmed it.

The Quality Policy of the Company

The Company is assured, that high quality of given services is the important condition of competitiveness of the Company, there is a basis of its economic well-being.

Activity of MMA is directed on satisfaction of the present and expected needs Ship-owners in the field of port agency service. 

The Basic purposes of the Company - increase of profit and competitiveness - is reached through strict following to all requirements of operating international and national standards.

The High degree of services quality depends on responsibility of each employee which is reached through understanding and support of existing requirements.


For successful development of Company it is necessary:

• To support conformity of quality services provided by us to requirements of operating standards and control systems of quality; 

• To apply modern methods of management; 

•To win and support a recognition of our partners, their interest in mutually advantageous cooperation; 

•To make the constant analysis of the local shipping market, with the purpose of definition of the most effective ways of Company development; 

• In due time to define and eliminate the possible reasons, of Quality management system stirring to due functioning;

The Management of "MMA Ltd" incurs the responsibility for realization of these policy and is measured to follow strictly to the stated principles, to raise productivity of Quality management system by all personnel of the company.

General Director
S.A. Minchenko